Frequently Asked Questions

Q:  Do your products come with a warranty?
A:  Yes.  Read more about our product warranty here.
Q:  Can I disassemble the unit to move?
A:  It is not recommended that RTA furniture be disassembled.
Q:  How do I clean the unit?
A:  Dust or wipe with product with dry cloth. Damp cloth could be used sparingly.
Q:  How long does it take to receive a replacement part?
A:  7-14 business days
Q:  What payments does accept?
A:  Any major credit card.
Q:  What am I required to have in order to file a warranty claim on my item?
A:  Copy of original sales receipt and pictures of the unit.
Q:  What if an item is out of stock?
A:  If an item is Out of stock, you will be notified and can either cancel your order, pick a different item, or once the item comes back in stock it will ship.
Q:  Can I contact Ameriwood Home by mail?
A:  Yes, the address is:
ATTN: Customer Service
410 East 1st St. South,
Wright City, MO 63390
Q:  How do I track my shipment?
A:  Please track your package here.